
This article explains how to resolve a Hytale server update issue that occurs when the server is no longer authenticated.
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Overview
When updating a Hytale server, the process may fail due to an expired or missing authentication token. When this happens, the server is unable to access required update files and the update process stops.
This article explains the cause of the error, how to identify it, and the steps required to re-authenticate your server so the update can complete successfully.
Symptoms
During the update process, the server stops and displays the following error message:
error printing version: error fetching server manifest: could not get signed URL for manifest:could not get signed URL:HTTP status: 403 Forbidden
While this error is present:
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The server update will fail
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The auto-updater cannot retrieve the server manifest
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The server will not complete the update process
Cause
This error indicates that your Hytale server is no longer authenticated.
When the authentication token expires, the auto-updater is unable to access the server manifest, which results in a 403 Forbidden error.
This is expected behavior and is not caused by mods, server files, or server corruption.
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