Hytale Server Auto-Updater Error: 403 Print

  • error message
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This article explains how to resolve a Hytale server update issue that occurs when the server is no longer authenticated.

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Overview

When updating a Hytale server, the process may fail due to an expired or missing authentication token. When this happens, the server is unable to access required update files and the update process stops.

This article explains the cause of the error, how to identify it, and the steps required to re-authenticate your server so the update can complete successfully.

Symptoms

During the update process, the server stops and displays the following error message:


error printing version: error fetching server manifest: could not get signed URL for manifest:
could not get signed URL:
HTTP status: 403 Forbidden

While this error is present:

  • The server update will fail

  • The auto-updater cannot retrieve the server manifest

  • The server will not complete the update process

Cause

This error indicates that your Hytale server is no longer authenticated.

When the authentication token expires, the auto-updater is unable to access the server manifest, which results in a 403 Forbidden error.

This is expected behavior and is not caused by mods, server files, or server corruption.

 

How to Fix the Issue

1. Make sure the server is fully stopped.

2. Open your server Web Console.

3. Follow the reauthentication guide here:

https://citadelservers.com/client/knowledgebase/1155/Hytale-Authentication-Guide.html.

4. Once authentication is completed, start the server again.

5. Run the update process once more.

Verification

After re-authentication, start the server and attempt the update again. If the update proceeds normally without the 403 error, the issue has been resolved.


Need Further Assistance?

If the steps above did not resolve the issue, please contact our support team by submitting a ticket and include any relevant server logs for review.

 

Did the above information not work for you?
Please click here to contact our support via a ticket.



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